OnlineCEUCredit APA Answerbook for Interpersonal Conflict: Effective Anger Management Strategies

TOC - Interpersonal Conflict: Effective Anger Management Strategies Post Test

Psychologist, Ohio MFT and Counselor Post Test:
Only Psychologists, Ohio MFT's and Ohio Counselors taking this course for credit need to complete these additional questions below to be in compliance with their Boards. requirements. If you are not a psychologist, Ohio MFT or Ohio Counselor please return to the original Answer Booklet. You do not need to complete the additional questions below.

Audio Transcript Questions The answer to Question 1 is found in Track 1 of the Course Content. The Answer to Question 2 is found in Track 2 of the Course Content... and so on. Select correct answer from below. Place letter on the blank line before the corresponding question.
Important Note! Underlined numbers below are links to that Section. If you leave this page, use your "Back" button to return to your answers, rather than clicking on a new "Answer Booklet" link. Or use Ctrl-N to open a new window and use a separate window to review content.

Please note every section does not have an additional question below. Some sections may have more than one question.

Questions:

1.1 What are some questions a client might ask themselves in the Non-Defensive Attitude technique?
2.1 What are four questions in particular that can help a client more fully understand each circumstance of anger?
3.1 What might be a beneficial technique to facilitate a client being responsible for his anger?
4.1 What are two ways of ‘letting go’?
4.2 What are eight questions that can specifically help a client shift focus from others to him- or herself in the “Analyze your Anger” technique?
5.1 What are question sthat can help a client explain the behavior that he or she doesn't like from another person's point of view in the 'Stand in their Shoes' Technique?
6.1 What are words that should be excluded in a clients vocabulary for one whole day in the “Never say Never” technique?
6.2 What are the steps in the 'Components of Awareness' Technique?
7.1 What are the body parts that a therapist should pay attention to to check for stress?
7.2 What are the steps in the 'Breathing Away Stress' technique?
8.1 What are some areas in life that might cause stress for a client?
8.2 What are four basic rules for brainstorming alternative strategies?
9.1 What are examples of verbal behaviors?
10.1 When does calibrated communication occur?
11.1 What are the four parts to preparing for a confrontation?
11.2 What is an important part of coping?
11.3 What are elements of ‘Voices from the Past’ exercise?
12.1 What are two types of silent zingers?
12.2 What are two things that can happen when a client paraphrases?
13.1 What are three questions in ‘The Salesman’ technique?
14.1 What are guidelines in making an assertive statement?

Answers:

A. What stresses preexisted my anger? What trigger thoughts did I use? Was I angry or was I feeling some other kind of stress before the trigger statements? Was some of my preexisting stress blocked or discharged by the anger?
B. Why do I have to be in control of the situation with my partner? Can I allow her to control part of it? Can I share control with her? If I lose control, what is the worst that might happen? Does this situation matter this much to me?
C. 1) Accepting the situation as it is 2) recognition of unrewarding or toxic relationships and release them
D. Inner Rules technique
E. What needs influence him or her to act in this way? What beliefs or values influence him or her to act in this way? What aspects of his or her history influence this behavior? What limitations influence this behavior?
F. What stress underlies my anger? What were my trigger thoughts? Are there more effective strategies than anger for reinforcing others to meet my needs? What can I do to meet my own needs and reduce my stress? Can I find other sources of support, nourishment, or appreciation besides the person with whom I feel angry? What limits do I want to set but feel afraid to acknowledge or insist on? How can I negotiate for what I want? How might I eventually let go?
G. First, think of someone you know well, whom you have blamed at some point for something. Next, think of a decision that particular person made that angered you. Lastly, try to reconstruct the decision from that person’s point of view.reconstruct the decision from that person’s point of view
H. All, always, every, never, terrible, awful, disgusting, horrible, sickening
I. Sit comfortably in your chair, scan your body, place right hand on your abdomen, inhale deeply
J. Feet and legs, lower torso, lungs and chest, shoulders, neck and throat
K. Being uncritical, being wild and crazy, being prolific, being creative
L. Health problems, financial problems, work-related, living situations, interpersonal relationships, recreational, family troubles, psychological problems
M. When an unclear message creates uncertainty about the true meaning being conveyed
N. Giving advice, global labeling, criticism, blaming, abrupt-limit setting, threatening, using expletives, complaining, sarcasm
O. Knowing how to handle the aftermath, how to cool off and leave it alone
P. Reassurance, stopping trigger thoughts, physiological coping and sticking to the task
Q. Contempt and disgust
R. Describe the provoking person’s physical characteristics; describe the tone of voice, gestures, body language, and facial expressions; describe the nature of the conflict – is it a struggle for control?; describe your feelings in the conflict
S. What do you need in this situation? What concerns or worries you in this situation? What is hurting or bothering you in this situation?
T. Deal with one area at a time, make your request specific and ask for a behavior change
U. First, by restating what your partner said, you’re making sure you heard exactly what he meant you to hear. Secondly, you’re mirroring what she had to say and that tells her you’re paying attention—a button turnoff right there

Course Content Manual Questions The answer to Question 22 is found in Section 22 of the Course Content. The Answer to Question 23 is found in Section 23 of the Course Content... and so on. Select correct answer from below. Place letter on the blank line before the corresponding question

Please note every section does not have an additional question below. Some sections may have more than one question.

Questions:

15.1 What two trait anger subscales are used to evaluate differences/similarities in stable anger style?
17.1 According to Studies at Hofstra University in New York, what percentage of the time might an anger episode have a positive long term result?
17.2 According to University of Pittsburgh School of Medicine study, what might women exhibit if they don’t deal with their anger?
18.1 What are the factors that contribute to road rage?
18.2 What percent of drivers who experience aggressive driving behavior are women?
18.3 According to Salvatore, what are some factors used to compare high-anger and low-anger drivers?
19.1 What was the first instrument developed to assess driving-related anger?
19.2 What are two versions of DAS?
21.1 According to Thomas, what are some behaviors women experience who have anger management?
21.2 When might anger internalization occur for a woman?
25.1 What are three components of emotional labor?
26.1 According to Deffenbacher, what are two treatments for the reduction of driving anger?
26.2 What are six relaxation techniques for drivers who are prone to driving stress?

Answers:

A. 40%
B. Trait Anger Reaction and Trait Anger Temperament
C. (a) Situational and/or environmental conditions, (b) personality or dispositional factors (c) demographic variables
D. Early signs of heart disease
E. (a) Sources of anger; (b) anger in response to commonly occurring driving situations; (c) anger, aggression, and risky driving in normal everyday driving conditions; and (d) general reports of aggressive and risky driving habits and accidents
F. 53%
G. 33-item long form and a 14-item short
H. The Driving Anger Scale
I. As a woman reallocates responsibility, incorporates her suppression or denial of anger, and experiences obsessive thoughts, guilt about anger, self-hate, or self-punishment
J. Crying, engaging in physical activity, eating, reflecting on the situation, perspective taking, planning (rehearsing), experiencing physical sensations like clenched teeth and heartburn, feeling guilt or anxiety, and ignoring the target of the anger
K. Self-managed relaxation coping skills (RCS) a combination of cognitive and relaxation coping skills (CRCS)
L. Simple breathing, mild stretching exercises, prerecorded relaxation tapes, listening to soothing music or audio books, drinking herbal tea, aromatherapy
M. (1) The faking of emotion that is not felt and/or (2) the hiding of emotion that is felt, and (3) the performance of this emotion management in order to meet expectations within a work environment

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