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- The Lewin Group, Inc; Karen W. Linkins, Ph.D.Sharrie McIntosh, MHA; Johanna Bell; Umi Chong, MBE; Indicators of Cultural Competence in Health Care Delivery Organizations: An Organizational Cultural Competence Assessment Profile; The Health Resources and Services Administration. U.S. Department of Health and Human Services; April 2002, p1-23.
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